Where will my massage or bodywork session take place?
Your massage/bodywork session will take place in a warm, comfortable, quiet & private room. Soft music and fountains soothe the air to help you relax. You will lie on a table especially designed for your comfort.   < back to top

Must I be completely undressed?   < back to top
Most massage and bodywork techniques are traditionally performed with the client unclothed; however, you may decide what amount of clothing you prefer to wear for your own comfort.

Will the practitioner be present when I disrobe?   < back to top
The practitioner will leave the room while you undress, relax on the table, and cover yourself with a clean towel or sheet.

Will I be covered during the session?   < back to top
You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed.

What parts of my body will be massaged?   < back to top
You and the practitioner will discuss the desired outcome of your session. This will determine which parts of your body require massage. A typical full body session will include work on your back, arms, legs, feet, hands, head, neck and shoulders. You will not be touched on or near your genitals (male or female) or breasts (female).

Will lubricant be used?   < back to top
A light oil or lotion may be used to permit your muscles to be worked on without causing excessive friction to the skin. The lubricants used should hydrate the skin and readily be absorbed. Please tell the therapist ahead of time if your skin is sensitive or allergic.

What will the massage or bodywork feel like?   < back to top
It depends on the techniques used. In a general Swedish massage, your session may start with broad, flowing strokes which will help to calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, pressure will gradually be increased to relax specific areas and relieve areas of muscular tension.

You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.

Are there different kinds of massage and bodywork?   < back to top
There are numerous types of massage and bodywork; various techniques utilize different strokes, including basic rubbing strokes, rocking movement, posture and movement reeducation, application of pressure to specific points, etc. Ask the practitioner about methods he or she uses.

How long will the session last?   < back to top
The average full-body massage or bodywork session lasts approximately one hour. A half-hour appointment only allows time for a partial massage session, such as neck and shoulders, or legs and feet. Many people prefer a one to two hour session for optimal relaxation. Always allow relaxation time prior to and after the session. Hot tubs, steam baths, and saunas can assist in the relaxation process.

What should I do during the massage or bodywork session?   < back to top
Make yourself comfortable. The practitioner will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax. Others like to talk during their massage or bodywork. Feel free to ask the practitioner questions about massage and bodywork in general or about the particular technique you are receiving.

Are gratuities included in the price?   < back to top
No, we do not include gratuities in our prices.

What is your cancellation policy?   < back to top
We require that you cancel at least 4 hours in advance to avoid being charged.

What type of payments do you accept?   < back to top
We accept Visa, Master card, Cash, Traveler's Checks and Personal Checks with valid ID.

How do I get to Napili Kai Beach Resort?   < back to top
Directions to Napili Kai Beach Resort can be found on our contact page.

Will you come to my house or hotel?   < back to top
Yes! Makai Massage and Bodywork services include having the spa travel to you! Or you can visit us at one of our spa locations.

What services are covered by insurance?   < back to top
Workman's Comp & No Fault with a valid prescription. Please contact us directly for more information.

Do you bill my insurance company for me?   < back to top
Each insurance situation is different. Please contact us directly for more information.

Are you licensed?   < back to top
Yes! All of Makai Massage and Bodywork's practitioners are trained professionals licensed by the state.

What are your Hours of Operation?   < back to top
We operate 7 days a week between 9:00 a.m. and 5:00 p.m or by special appointment.